Technical Support

We are here to help!

You have several Options to contact our Team:

via E-Mail: send your Inquery please to support@wingroupware.com and describe as close as possible whats happening. Also a Screenshot may be very helpful.

via Onlinechat: if our Team is online, you will notice a "Realtime Chat" Button in the right Edge on Top of this Page. Just click this Icon, you do not need to install any Software to use it - and chat directly to us! Get Help instantly!

via Troubleticket: You can create an Online Troubleticket at http://www.milde-online.com/support/. Please describe your Problem and we will respond via E-Mail. Please note that this may work only on Business Days, garantueed Answering Time: one Business Day.

via Phone: If you already purchased a Licence, you get 30 Days Installation Support with Telephone Option. Please note that in this Time we are able to help you with our Installation needs. After this Time, if you have purchased a Premium-Support-Agreement, you can reach us 24/7 over the Phone Number which has been stated in the Agreement, even at Day-/Nighttimes.